Much of 2023 was spent researching, developing and testing participatory design methods and tools for organisations and developers to use in co-creating more effective AI systems. This kind of research is time consuming and complicated – but so rewarding. Every participant is a co-creator of these tools, and one of the goals of this work package of Augmented Humans was to provide these tools under a creative commons licence so researchers can adopt and adapt then reshare. I am a firm believer in democratising research outcomes and this project is well on its way in achieving that.
Here is an excerpt of the workshop that I ran at Mindtrek Academic Conference 2023, (and look out for the full research paper that will be published a year later at Mindtrek 2024).
Reference for the workshop proceedings paper
Raftopoulos, M. (2023). Augmented Humans: Provocations for collaborative AI system design. In Proceedings of the 26th International Academic Mindtrek Conference (Academic Mindtrek ’23). Association for Computing Machinery, New York, NY, USA.
Introduction to 2023 workshop proceedings
The augmentation of human and artificial intelligence is reshaping workplaces and is reconfiguring the design of work processes, information systems, and human-machine-algorithm interaction. However, despite the tsunami of the opportunities presented by artificial intelligence, industry is ill-prepared, and little is known about the factors that contribute to the sustainable value creation potential of AI. Early results of our research have identified a wide range of critical success factors and design problems for the design and implementation of augmented intelligent human-machine systems.
This workshop is designed to facilitate an exploration of ideas and methodologies from both academia and industry practice to advance insight into the emergent problem space of designing AI-enabled information systems. In this workshop we are prototyping an interactive augmented intelligence design sprint which leverages established approaches of design thinking and design sprints using our novel Augmented-Humans AI Design Cards and Augmented-Humans AI Design Canvas as prompts and provocations for collaborative problem solving and system design.
This workshop will be one of five international workshops on this topic and our target outcomes are to write up the workshop proceedings into research framework and a research agenda. Our intention is to refine our AI design sprint methodology and design cards and to provide them to the public as a free open-source tool for AI researchers and practitioners. All workshop participants will be formally acknowledged as co-creators of these tools, with their permission.
Description of the workshop
Workshop objective: The objective of this workshop is to develop and test practical and interactive design tools that support project managers and developers in designing AI-enabled information systems that are human-centred and values-conscious.
The problem space: The augmentation of human and artificial intelligence is reshaping workplaces and is reconfiguring the design of work processes, information systems, and human-machine-algorithm interaction. However, despite the opportunities presented by artificial intelligence, industry is ill-prepared, and little is known about the factors that contribute to the sustainable value creation potential of AI. Much of this is emanating from unresolved problems in human-machine collaboration in complex and ambiguous problem spaces and is attributed to what we are calling, the AI augmentation design problem.
Funding Statement
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Sklodowska-Curie grant agreement No 101023024 for Augmented-Humans.
Augmented Humans 